DCTA is always looking for new and better ways to communicate to our customers. This week, we introduced GoRequest, an web-based mobile application that allows customers to offer comments, commendation or complaints about our service. Today, we introduce Transit Talk, a blog that DCTA will use to provide regular updates on DCTA happenings and transit industry news. DCTA president, Jim Cline, will be a regular contributor to this blog with his weekly President’s Post.
If there are topics you would like to see or information that you would like DCTA to share, please let us know. Also, since blogging is new to us, advice and lessons learned are MUCH APPRECIATED.
Hopefully by now, many of you are following us on Twitter or “like” us on Facebook – just a few of the tools we use to keep our customers and community informed. We look forward to continuing our path toward better communication with Transit Talk