Author:

Samantha Balderas

View

#AskDCTA: How Can I Use DCTA for Holiday Travel?

Rider Insider

Have a question for DCTA’s customer service team? Now you can #AskDCTA! In our new monthly blog series, our customer service team will be answering frequently-asked rider questions to better engage with our riders and improve their experience when riding DCTA. For the month of November, Samantha Balderas – Customer Communications Specialist – shared tips […]

November 27, 2018 / By / Post a Comment
View

#AskDCTA: Rail Trail 101 – What Should I Know about the A-train Rail Trail?

Rider Insider

Not sure what the new service changes are? Need to know the 411 on positive train control? Now you can #AskDCTA! In our new monthly blog series, our customer service team will be answering frequently-asked rider questions to better engage with our riders and improve their experience when riding DCTA. For the month of October, […]

October 25, 2018 / By / Post a Comment
View

#AskDCTA: What Should I know about DCTA’s Local Fare Promotion?

Rider Insider

Not sure what the new service changes are? Need to know the 411 on positive train control? Now you can #AskDCTA! In our new monthly blog series, our customer service team will be answering frequently-asked rider questions to better engage with our riders and improve their experience when riding DCTA. For the month of September, […]

September 25, 2018 / By / Post a Comment
View

#AskDCTA: What’s the 411 on Positive Train Control?

Rider Insider

Want to know the best way to travel with kids? Not sure which fare you need? Now you can #AskDCTA! In our monthly blog content series, our customer service team answers frequently-asked rider questions to better engage with our riders and improve their experience when riding DCTA. For the month of July, Samantha Balderas – […]

July 31, 2018 / By / Post a Comment
View

#AskDCTA: What are the Best Ways to Travel with Kids Riding DCTA?

Rider Insider

Have you ever wondered about DCTA’s lost and found policy? Not sure how to ride DCTA with your bike? Now you can #AskDCTA! In our monthly blog content series, our customer service team answers frequently-asked rider questions to better engage with our riders and improve their experience when riding DCTA. For the month of June, […]

June 26, 2018 / By / Post a Comment