Author:

Samantha Balderas

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What’s Up with the Changes to DCTA’s Fares?

Rider Insider

Have a question for DCTA’s customer service team?  Now you can #AskDCTA! In our monthly blog series, our customer service team answers frequently-asked rider questions to better engage with our riders and improve their experience when riding DCTA. For the month of January, Samantha Balderas – our customer communications specialist – provided insight on our […]

January 24, 2019 / By / Post a Comment
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#AskDCTA: How Can I Use DCTA for Holiday Travel?

Rider Insider

Have a question for DCTA’s customer service team? Now you can #AskDCTA! In our new monthly blog series, our customer service team will be answering frequently-asked rider questions to better engage with our riders and improve their experience when riding DCTA. For the month of November, Samantha Balderas – Customer Communications Specialist – shared tips […]

November 27, 2018 / By / Post a Comment
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#AskDCTA: Rail Trail 101 – What Should I Know about the A-train Rail Trail?

Rider Insider

Not sure what the new service changes are? Need to know the 411 on positive train control? Now you can #AskDCTA! In our new monthly blog series, our customer service team will be answering frequently-asked rider questions to better engage with our riders and improve their experience when riding DCTA. For the month of October, […]

October 25, 2018 / By / Post a Comment
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#AskDCTA: What Should I know about DCTA’s Local Fare Promotion?

Rider Insider

Not sure what the new service changes are? Need to know the 411 on positive train control? Now you can #AskDCTA! In our new monthly blog series, our customer service team will be answering frequently-asked rider questions to better engage with our riders and improve their experience when riding DCTA. For the month of September, […]

September 25, 2018 / By / Post a Comment
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#AskDCTA: What’s the 411 on Positive Train Control?

Rider Insider

Want to know the best way to travel with kids? Not sure which fare you need? Now you can #AskDCTA! In our monthly blog content series, our customer service team answers frequently-asked rider questions to better engage with our riders and improve their experience when riding DCTA. For the month of July, Samantha Balderas – […]

July 31, 2018 / By / Post a Comment