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Samantha Balderas

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#AskDCTA: What Customer Service Tools Does DCTA Offer Riders?

Rider Insider

Have you ever needed to know the best tips for first-time riders? Not sure how to use our GORequest system? Now you can #AskDCTA! In our monthly blog content series, our customer service team answers frequently-asked rider questions to better engage with our riders and improve their experience when riding DCTA. For the month of […]

November 28, 2017 / By / Post a Comment
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#AskDCTA: What Are the Top Five Things New DCTA Riders Should Know?

Rider Insider

Have you ever wondered how to use our GORequest tool to get your questions answered? Not sure what type of fare you need for your next trip? Now you can #AskDCTA! In our monthly blog content series, our customer service team will be answering frequently-asked rider questions to better engage with our riders and improve […]

October 31, 2017 / By / Post a Comment
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#AskDCTA: What are the Best DCTA Transportation Options for College Students?

Rider Insider

Have you ever wondered how to use our GORequest tool to get your questions answered? Not sure what type of fare you need for your next trip? Now you can #AskDCTA! In our new monthly blog series, our customer service team will be answering frequently-asked rider questions to better engage with our riders and improve […]

September 25, 2017 / By / Post a Comment
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#AskDCTA: What is GORequest and how can I use it?

Rider Insider

Have you ever wondered about whether you can bring your pet on the A-train? Have you ever needed to know about long-term parking options at the DDTC? Now you can #AskDCTA! In our new monthly blog series, our customer service team will be answering frequently-asked rider questions to better engage with our riders and improve […]

August 31, 2017 / By / 2 Comments