Author:

Samantha Balderas

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#AskDCTA: What is the Best Way to Plan My DCTA Trip?

Rider Insider

Have you ever wondered what happens when you lose an item on the bus or A-train? Not sure what you can and can’t bring on the bus? Now you can #AskDCTA! In our monthly blog content series, our customer service team answers frequently-asked rider questions to better engage with our riders and improve their experience […]

March 27, 2018 / By / Post a Comment
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#AskDCTA: What Can I Bring and Not Bring on DCTA Vehicles?

Rider Insider

Have you ever wondered what happens when you lose an item on the bus or A-train? Not sure what customer service tools DCTA offers? Now you can #AskDCTA! In our monthly blog content series, our customer service team answers frequently-asked rider questions to better engage with our riders and improve their experience when riding DCTA. […]

February 26, 2018 / By / 6 Comments
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#AskDCTA: What is DCTA’s Lost and Found Policy?

Rider Insider

Have you ever wondered how DCTA operates during winter weather? Not sure how to use our GORequest system? Now you can #AskDCTA! In our monthly blog content series, our customer service team answers frequently-asked rider questions to better engage with our riders and improve their experience when riding DCTA. For the month of January, Samantha […]

January 30, 2018 / By / Post a Comment
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#AskDCTA: How Does DCTA Prepare for and Operate During Winter Weather?

Rider Insider

Have you ever needed to know the best tips for first-time riders? Not sure how to use our GORequest system? Now you can #AskDCTA! In our monthly blog content series, our customer service team answers frequently-asked rider questions to better engage with our riders and improve their experience when riding DCTA. For the month of […]

December 19, 2017 / By / Post a Comment
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#AskDCTA: What Customer Service Tools Does DCTA Offer Riders?

Rider Insider

Have you ever needed to know the best tips for first-time riders? Not sure how to use our GORequest system? Now you can #AskDCTA! In our monthly blog content series, our customer service team answers frequently-asked rider questions to better engage with our riders and improve their experience when riding DCTA. For the month of […]

November 28, 2017 / By / Post a Comment