Author:

Samantha Balderas

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#AskDCTA: What Can I Bring and Not Bring on DCTA Vehicles?

Rider Insider

Have you ever wondered what happens when you lose an item on the bus or A-train? Not sure what customer service tools DCTA offers? Now you can #AskDCTA! In our monthly blog content series, our customer service team answers frequently-asked rider questions to better engage with our riders and improve their experience when riding DCTA. […]

February 26, 2018 / By / 6 Comments
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#AskDCTA: What is DCTA’s Lost and Found Policy?

Rider Insider

Have you ever wondered how DCTA operates during winter weather? Not sure how to use our GORequest system? Now you can #AskDCTA! In our monthly blog content series, our customer service team answers frequently-asked rider questions to better engage with our riders and improve their experience when riding DCTA. For the month of January, Samantha […]

January 30, 2018 / By / Post a Comment
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#AskDCTA: How Does DCTA Prepare for and Operate During Winter Weather?

Rider Insider

Have you ever needed to know the best tips for first-time riders? Not sure how to use our GORequest system? Now you can #AskDCTA! In our monthly blog content series, our customer service team answers frequently-asked rider questions to better engage with our riders and improve their experience when riding DCTA. For the month of […]

December 19, 2017 / By / Post a Comment
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#AskDCTA: What Customer Service Tools Does DCTA Offer Riders?

Rider Insider

Have you ever needed to know the best tips for first-time riders? Not sure how to use our GORequest system? Now you can #AskDCTA! In our monthly blog content series, our customer service team answers frequently-asked rider questions to better engage with our riders and improve their experience when riding DCTA. For the month of […]

November 28, 2017 / By / Post a Comment
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#AskDCTA: What Are the Top Five Things New DCTA Riders Should Know?

Rider Insider

Have you ever wondered how to use our GORequest tool to get your questions answered? Not sure what type of fare you need for your next trip? Now you can #AskDCTA! In our monthly blog content series, our customer service team will be answering frequently-asked rider questions to better engage with our riders and improve […]

October 31, 2017 / By / Post a Comment