A Day in the Life with Rachel Snadow

Rider Tips

July 20, 2017 / By Adrienne Hamilton / Post a Comment

We like providing great service to our communities; but what we love even more is getting to know the people who ride our services! Our passengers are the cornerstone of our business, and we wouldn’t be able to do what we do best without their continued support.

This month we had the pleasure of catching up with Rachel Snadow, a resident of Highland Village for more than 20 years. Last year, she began using our Highland Village Community On-Demand and Connect Shuttle services and enjoys the freedom of being able to ride around town, meet up with her friends and visit the Shops of Highland Village without the use of a car.

Find out more about Rachel by watching this short feature video:

Do you know someone you think we should profile next in our “Day in the Life” customer feature series? Tell us in the comment section below.

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Adrienne Hamilton

I’m a communications maven – managing DCTA’s traditional communications and digital marketing efforts. I love interacting with customers and media, as well as writing various stories and articles about how we are helping improve transportation options to meet the growing demand! I’m very outgoing and am known to be a bit of a drama queen – but I’m working on reining this in a bit!