#AskDCTA: What’s the 411 on the Bonnie Brae Detour?

Rider Insider
October 24, 2019 / By / Post a Comment

Need to know how to read a bus schedule? Wondering how to become a bus operator? Now you can #AskDCTA! In our monthly blog content series, our customer service team answers frequently-asked rider questions to better engage with our riders and improve their experience when riding DCTA.

For the month of October, Samantha Balderas – Quality Control Coordinator— gives us the 411 on the Bonnie Brae construction and route detours.

1. Why is the Denton Connect Route 7 and Discovery Park on a Detour?

On Monday, July 8, the city of Denton closed the intersection of Bonnie Brae and Scripture street for roundabout construction. Due to the construction and street closure, Denton Connect Route 7 and Discovery Park no longer runs along Bonne Brae St. We’ve modified the maps and schedules to reflect this temporary reroute online.

We are continuing to work with the city of Denton to receive updates about the construction completion. When we receive the approval to run on Bonnie Brae St., we will notify all passengers via Rider Alerts.

For recent construction project updates, visit the city of Denton website.

2. Which Bus Stops are Affected?

The following stops will not be served by Denton Connect Route 7 until further notice:

  • SB Bonnie Brae St. @ Emery (Stop ID 148408)
  • NB Bonnie Brae St. @Emery (Stop ID 148407)
  • WB University Dr. @ Rayzor Ranch (Stop ID 770511)
  • WB University Dr. @ Bonnie Brae St. (Stop ID 770512)
  • EB University Dr. @ Bonnie Brae St. (Stop ID 770706)
  • WB University Dr. @ I-35E (Stop ID 770509)
  • EB University Dr. @ Winco (Stop ID 770706)
  • SB Bonnie Brae St. @ Panhandle (Stop ID 770705)
  • EB Scripture St. @ Bonnie Brae St. (Stop ID 770015)
  • EB Scripture St. @ MHMR (No Stop ID)
  • Bonnie Brae St. @ Women’s Center (770016)

Below are the stops that will be missed along the new Discovery Park route:

  • Northbound Bonnie Brae St. @ University (Stop ID #148401)
  • Southbound Bonnie Brae St. @ University (Stop ID #148406)
  • Northbound Bonnie Brae St. @ Windsor (Stop ID #148402)
  • Southbound Bonnie Brae St. @ Windsor (Stop ID #148405)

3. How can I get to West University Drive in Denton?

Riders can take Denton Connect Route 4 to get to the stops on West University Drive. Passengers needing to transfer from Denton Connect Route 7 to Denton Connect Route 4 can do so at the following stops:

  • NB Mesa Dr. @ Bandera (770508)
  • NB Mesa Dr. @ Los Colinas (770507)

For recent construction project updates, visit the city of Denton website.

We hope Samantha helped answer all your questions about bus and train schedules! Have another question you want our customer service team to answer? Here’s how you can submit them:

  • Send your feedback via our GORequest online customer service tool and choose the menu option “#AskDCTA Series”
  • Post your question on our Twitter or Facebook page (be sure to use #AskDCTA)
  • Drop a note in the comments section on our Hop on Board blog

While we can’t guarantee that every question submitted will be answered, we will consider all inquiries and will feature questions that will greatly benefit most of our riders!

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