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behind the scenes dcta

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Behind the Scenes: Meet Safety Manager Louise Francois

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When asking multiple employees to describe Louise Francois in one word, many of them had trouble. Not for a lack of words but because there were too many to choose from. Integrity, personable, confident and awesome were all top contenders to describe her. We’re taking you behind the scenes to meet someone who keeps the […]

October 1, 2020 / By / Post a Comment
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DCTA Frontline Employee Spotlight Service Attendant Edition

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It’s been an interesting few months and things have changed a lot for us here at DCTA. From new cleaning processes to social distancing, we’re taking the necessary precautions to make sure our vehicles are safe and clean for passengers so that when you’re ready, you can ride safely. But we can’t tell you about […]

August 6, 2020 / By / 2 Comments
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Behind the Scenes: Meet Mobility Service Representative Gabby Perez

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You don’t always think about who is behind the phone when calling a DCTA mobility service representative. You call, give feedback or request a ride and go about your day. We’re taking you behind the scenes to meet some of our awesome mobility service representatives, operators and supervisors and customer service representatives that make DCTA […]

November 20, 2019 / By / Post a Comment