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on-demand

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#AskDCTA: Your GoZone Fare Questions Answered

News to Use

We’re answering more questions about our proposed GoZone on-demand rideshare service that would replace the majority of our Denton and Lewisville Connect Bus fixed routes and current on-demand services. In this edition of #AskDCTA, we’re focusing on GoZone fares! GoZone is an on-demand rideshare service, powered by Via, where riders can travel within designated zones […]

June 16, 2021 / By / Post a Comment
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#AskDCTA: What is DCTA’s GoZone and how can I provide feedback on this proposed on-demand rideshare service?

News to Use

We’re requesting public input for our proposed GoZone on-demand rideshare service that will replace most of our existing fixed route Connect Bus service and on-demand zones. Earlier this month, our board of directors approved the proposed service plan from River North Via, an on-demand service provider, and we now need your feedback! Learn more about […]

April 19, 2021 / By / 2 Comments
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#AskDCTA: What are DCTA’s Microtransit Services and How Can I Use Them?

Rider Tips

Have a question for DCTA’s customer service team?  Now you can #AskDCTA! In our monthly blog series, our customer service team answers frequently-asked rider questions to better engage with our riders and improve their experience when riding DCTA. For the month of February, Samantha Balderas – our customer communications specialist – provided insight on our […]

February 19, 2019 / By / Post a Comment
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5 Easy Steps to Book a Ride on our Lewisville Lakeway On-Demand Service

News to UseRider Tips

At DCTA, we’re always looking for innovative ways to improve riders’ travel! Just last month, we launched our new Lewisville Lakeway On-Demand service to give passengers the freedom to book a ride in real time when they need it to travel to and from the Lakeway business park in Lewisville and surrounding areas.   There […]

February 5, 2019 / By / 2 Comments